The Big Step Back
Yet we should never forget that the product of work isn’t only the work — it’s also the worker. Doing the work changes you; the up-close experience transforms your capabilities and even your desires. Insights and ideas emerge from that interface, and I believe the agent maestros lose a lot — too much — when they take their big step back. … I don’t merely want things done; I want to do them.
Via Unsung.